15 national

I wanted to let you and the other directors know what a great experience we had at Arsenal this year.  This is the first year that my daughters played for you .... The contrast has been stunning.  Arsenal is an exceptionally well run club.  We have never had a coach and tentative schedule available before tryouts.  The communication to teams is prompt and accurate, and the only issue we had come up this year (a uniform problem) was fixed and communicated to us before we even were aware of it.  Even in this climate of uncertainty due to quarantine, you have kept everyone up to date and manged expectations very well.  We are thrilled with our experience at Arsenal, and beyond Ryan's excellence as a coach, most of that has been due to your administration.  Thank you so much for all of the hard work you do.  As a family that has had experience at a poorly run club, we appreciate the great work you do!!

14 National

I just wanted to thank both of you (and Rusty) for taking the time to talk to each team.  Your explanations and willingness to be open and answer questions from parents was much appreciated. [Player] is missing a big part of her identity not practicing and playing right now with Arsenal.

13 regional

Thanks for all your efforts and time to work through these refunds.  Thanks for sending the refund ... Stay Safe, Stay Strong and we look forward to the 2021 Arsenal seasons!

15 national

14 national

Thank you for handling everything in a professional and timely manner!

Thank you for your email and update on the team refunds for volleyball.  I know this process has not been an easy one for all of the Arsenal administration and we appreciate all of your time and attention.

Thank you and the rest of the Arsenal team for everything during this crazy and unfortunate season.