FAQs
Arsenal Proud

I'm new to club volleyball!  Where should I start?

Club volleyball is a great experience for junior players.  Please visit the link below for common FAQs of families new to the club volleyball experience.

How can I make a payment if I still owe?

Payments can be made online using the link below.  Please email Kellie at kschumacher@arsenalvb.com if you need of the password.

 

Payments can also be mailed.  Please do not mail us cash or money orders.

Checks or cashier's checks should be made payable to Arsenal Volleyball Academy and can be mailed to the following address:

Arsenal Volleyball Academy

Attn: Kellie Schumacher

6242 Green Knoll Circle

Hamilton, OH 45011

We received an early offer.  Who will the coach be?

If a specific coach is not listed on the offer letter (for example, AVA 17 National Arnold), then we haven't named a coach yet.  We're strategic where we place our coaches.  We find both the teams and coaches have the most success if we wait until tryouts to match the teams with the most appropriate coaches.

Does the deposit go towards our fees?

Yes, the deposit you pay with your early acceptance contract goes towards the total club fees.

When is the deadline?

You have until July 31st to accept the offer on the response form and pay the deposit.

If we accepted an early contract, do we still need to come to tryouts?

Yes.  General national or club offers will need to register and pay the tryout fee on our Tryouts page.  You may attend more than one tryout at no additional cost.  Simply register and pay once, then show up to any additional dates you'd like to attend.  If you signed to a team-specific offer (for example, AVA 17 National Arnold), you are required to attend at least one tryout date.  You do not need to register or pay.  Email kschumacher@arsenalvb.com with the tryout date you'd like to attend.  You may attend more than one tryout date

If we did not accept an early contract, are we still able to tryout for a team?

Yes.  We welcome everyone to tryouts.  We may extend a new offer after tryouts.

Why didn't I receive an offer?

Early contract offers for the 2021-2022 season have been sent.  A player is not eligible to receive an offer if there is an outstanding balance.  Please email Kellie at kbarnhart@arsenalvb.com to pay or clear up any discrepancies over outstanding fees.  We may choose to extend an offer if the balance is paid a week prior to the July 31 deadline.

If we didn't get an offer, can we come to tryouts?

Yes.  We welcome everyone to tryouts.  We may extend an offer after tryouts, provided any outstanding dues are paid.

When are tryouts?

Is there anything we can do at home?

Our favorite trainers at The Academy of Sports Performance can help you with everything from Speed & Agility training to Strength & Conditioning.  Call (513) 407-8809 to get on the schedule.

Can we do private lessons?

Yes.  We strongly encourage all of our players to take advantage of private lessons with their coach, or any of our other coaches on staff.  The decision to take on a private lesson will be at the discretion of the coach you're requesting.  When our coaches instruct, they do so on their own time and operate as an individual.  If your own coach is unable or unwilling to do private lessons, or if you'd just prefer to try another coach, we can help pair you with a coach to assist in your goals on our private lessons request page.

Will you have camps or clinics over the summer?

Yes.  We will announce camps and clinics over TeamApp.  

How do I get on Team App?

Team App is required for every team at Arsenal.  It is the best way to receive Club information and team-specific communication from your coach and Directors.  Click on the Team App icon below to sign up.

WANTED
17 National Setter - 16 National Middle

WANTED
17 National Setter - 16 National Middle

How can I increase my chances of getting recruited by college coaches?

We're proud to offer an on-site Assistant Director that is dedicated to all your recruiting needs and questions.  Please visit our recruiting page for more information.

How much are club and travel fees?

Travel fees can vary depending on tournament locations and hotel rates.  Please email CincyArsenal@gmail.com for pricing on club rates.

What if we can't afford the club and/or travel fees?

We exhaust every resource and option possible to provide an opportunity to join a team.  Some teams travel less, and to closer destinations, than other teams, such as a Regional team versus a National team.  This will cut down on travel expenses.  There are other options that we offer that we would be happy to discuss.  Just send us an email to CincyArsenal@gmail.com, and we will be happy to explore all possible options with you.

For any other questions or concerns, please don't hesitate to reach out to us by sending an email to: CincyArsenal@gmail.com.

Will we receive a refund if a tournament is cancelled due to COVID-19?

Any tournaments that are cancelled due to COVID-19 may have all, some, or no entry fees returning to Arsenal from the hosting tournament director.  Any refunds we receive back from the host for cancellations, we will pass along to the teams/players entered.  Any partial or total refunds not returned to Arsenal will be forfeited by both Arsenal and therefore its players.  We may find a replacement tournament for a cancelled tournament.

Will we be refunded if we personally miss a tournament or practice time due to COVID-19?

Personal sickness or quarantine status including, but not limited to, COVID-19 is not refunded based on practice hours or tournaments missed.  Everyone is entering 2021 at risk of being quarantined, becoming ill, or having their team forfeit due to lack of players able to attend and play.  We must maintain fees due and enforce payment to ensure expenses still incurred are covered.

Where can I get the latest Arsenal COVID-19 updates?

Any updates that are important to the club as a whole are sent out in the news section of Team App.  That information is also copied into our COVID-19 Updates page below.  You can find a history of our official communications within the link as well.  Team-specific information regarding tournaments are addressed by the team's coach.