FAQs

Where can I get the latest Arsenal COVID-19 updates?

Any updates that are important to the club as a whole are sent out in the news section of Team App.  That information is also copied into our COVID-19 Updates page below.  You can find a history of our official communications within the link as well.  Team-specific information regarding tournaments are addressed by the team's coach.

Will we get a refund? 

You should have received an email from Kellie between June 19 and 22 detailing adjustments made to your team's dues.  We looked at what we charged you for your team initially, the amount to reduce from your team based on COVID-19 cancellations, and how much you already paid in.  We looked at each account to determine your individual situation, which will ultimately resulted in a refund mailed to you, or a reduced amount due.

When will we receive our refund?

All account adjustment emails have been sent as of June 22.  All refunds have been mailed as of June 22 to the address provided on your USA Volleyball membership page (your webpoint login).

How can I make a payment if I still owe?

Payments can be mailed or paid online.  Please do not mail us cash or money orders.

 

Checks or cashier's checks should be made payable to Arsenal Volleyball Academy and can be mailed to the following address:

Arsenal Volleyball Academy

Attn: Kellie Barnhart

6242 Green Knoll Circle

Hamilton, OH 45011

Online Payments can be done with a credit/debit card or Paypal below.

When will early contract offers be sent?

All offers have been sent. Please keep in mind if you received a balance statement that we are not able to extend an offer to any player with an outstanding balance.  Outstanding balances need to be paid before August 1 to be eligible for an early offer.

What is the deadline to accept?

July 31st .

How do we accept?

Your offer email contains a link to accept your contract.  This link acts as your digital signature.  To finalize your contract, you will need to pay 10% of your Arsenal dues.  Instructions on how to pay are in your offer email.  If you were sent a club offer, your initial payment will be $135.  Your club dues would depend on the team/level assigned after tryouts.

How much is the 10%?

General Club Offers, Regional: $135

American, National Lite: $235

National: $260

Why do we pay 10%?

This initial payment ensures we are properly and successfully registered for the tournaments on your team's schedule.  Every year, more and more tournament directors require payment with registration, rather than payment due at a later date.  In years past, first payments due at the Meet & Greet would successfully cover tournament registration fees.  Now, many of the tournaments we enter are in such high demand that they can open up registration, demand payment, and close it before we have an opportunity to hold our Meet & Greet.  Your 10% helps guarantee our registration acceptance.  The 10% is not an additional fee and does go towards your total due.   

If we accept, do we still need to come to tryouts?

Yes.  We will waive your tryout fee if you accepted.

If we do not accept, are we still able to tryout?

Yes.  We welcome everyone to tryouts.  We may extend a new offer after tryouts.

When are tryouts?

 Join us on Team App to get news and updates, including next year's tryout dates as they are announced.  Tryout dates will be based on the state finals date.  Usually ages 10-14 are in October and ages 15+ are in November. 

Is there anything we can do at home?

If you have a volleyball, girls can work on self passing and setting, or peppering with a family member.  We recommend a weekly routine including cardio, strength training, and plyometrics.  You can also get on the schedule to resume strength and agility training now.  Our favorite trainers at The Academy of Sports Performance reopened on May 26.  Call (513) 407-8809 to get on the schedule.

Are private lessons an option?

Yes, beginning June 1 at Sports Plus.  We strongly encourage all of our players to take advantage of private lessons with their coach, or any of our other coaches on staff.  The decision to take on a private lesson will be at the discretion of the coach you're requesting.  When our coaches instruct, they do so on their own time and operate as an individual.  If your own coach is unable or unwilling to do private lessons, or if you'd just prefer to try another coach, we can help pair you with a coach to assist in your goals on our private lessons request page.  If you're training at Sports Plus, please keep in mind that court availability and gym/personal fitness venue requirements set forth by the Ohio Department of Health would still be applicable.

Where can I find the original club fees and rules?

How do I get on Team App?

Team App is required for every team at Arsenal.  It is the best way to receive Club information and team-specific communication from your coach and Directors.  Click on the Team App icon below to sign up.

What other resources are available for additional practice?

We offer Tier Training for each team that helps enhance specific skills.  We also offer Private Lessons to aid players in strengthening their specific or overall skills.  Lessons can be requested by filling out the form hereWe recommend professional Strength Training that is extremely beneficial to a player's overall athleticism and coordination.  You can read more information here

How can I increase my chances of getting recruited by college coaches?

Aside from private lessons, we also offer a Skills Tape.  Skills Tapes help to showcase a player's overall and/or specific skills.  You can get more details and request a Skills Tape by clicking here.

Why Arsenal?

Arsenal is a non-profit organization that cares less about the money made and more about developing our athletes to compete with the best.  All owners and directors are volleyball players whose passion for volleyball continues through the development of their players.  We're proud to offer superior coaching at a price that's affordable.  And we're proud to say that many of our athletes get recognized and signed by collegiate recruiters.

How much are club and travel fees?

Travel fees can vary depending on tournament locations and hotel rates.  Please email CincyArsenal@gmail.com for pricing on club rates.

What if we can't afford the club and/or travel fees?

We exhaust every resource and option possible to provide an opportunity to join a team.  Some teams travel less, and to closer destinations, than other teams, such as a Regional team versus a National team.  This will cut down on travel expenses.  There are other options that we offer that we would be happy to discuss.  Just send us an email to CincyArsenal@gmail.com, and we will be happy to explore all possible options with you.

For any other questions or concerns, please don't hesitate to reach out to us by sending an email to: CincyArsenal@gmail.com

© 2020 Arsenal Volleyball Academy

CincyArsenal@gmail.com

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